Customer operations
Live Inbox
Respond, qualify, and move every lead forward from one focused workspace.
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Customers waiting on you
Get AIBO ready
Your setup
Platforms
Your channels
Unified inbox
Open conversations
Select a conversation
Message thread
Lead explorer
All leads
Start with everyone, then narrow the list without losing context.
Showing all leads
Filter rulesCombine actual lead fields with all or any logic.
Customer records
All leads
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No leads match these filters. Adjust or clear the filters to see more.
Page 1
Customer context
Customer
No action scheduled
Lead journeyCustomer progress
Activity history 0
Supervised intelligence
AI Workflow Assistant
Surface buying signals and suggest the next move. Nothing changes until you approve it.
Ready when you areRun an analysis after the customer gives useful context.
Confidence—
Revenue journey
Pipeline distribution
Acquisition
Lead sources
AI supervision
Draft quality
Last 14 days
Stage movement
Closed opportunities
Lost reasons
Execution quality
Commitments and response
Telegram & WhatsApp test run
Test run
Readiness
Checking real lead coverage and open commitments.
What customers want
What customers ask most
Before they buy
What holds them back
Teach AIBO
Questions AIBO couldn't answer
AIBO's suggested reply to these wasn't backed by your business's knowledge. Add an answer once and every future reply can use it.
Follow up
Why leads went cold
Where they write
By channel
Learning from you
What you change in AIBO's replies
This is a copy of AIBO: posts are scheduled and published from the live dashboard. Drafts saved here stay here.
Safety
Replies AIBO held back
AIBO never sends these by itself: replies the safety check stopped, and replies to customers who tried to give AIBO orders. Each shows what was wrong. The last 30 days.
Worth a look
Replies that could be better
Safe replies the check thought could be better this week, the weakest first.
Reply tests
Typical customer messages
AIBO answers each message as it would a real customer, then checks the reply against what a good one must do. The tests run again by themselves a few minutes after you change your business info.
Small test limits are active. Careful pace, up to 5 people, 3 posts and 3 paced result reads per list.
The bot
AIBO in Chrome
Uses the TikTok account signed in to this Chrome. Keep Chrome open while AIBO works.
Use the same AIBO extension as Facebook and Instagram.
AIBO pauses when TikTok asks for attention. Open its TikTok window, check the account, then resume when ready.
New extraction
What should AIBO collect?
Your lists
Saved TikTok extractions
Saved results
TikTok list
Remove someone from every TikTok list
Small pilot limits are active. Live pilot lists use Careful pace, up to 6 people and 2 result requests. Normal and Fast are available when pilot limits are turned off.
The bot
Telegram connection
AIBO collects in the background. Add your dedicated bot as an admin in each supergroup or channel you want to collect from.
Connect extraction bot
New extraction
What should AIBO collect?
Saved results
Telegram list
Your lists
Extractions
Privacy
Remove someone from every list
Enter their Telegram user ID to remove their entries from every Telegram list. Active Telegram extractions stop so a pending read cannot add them back.
New extraction
Who should AIBO collect?
Your lists
Extractions
Privacy
Remove someone from every list
When someone asks to be removed, enter their Facebook ID, username, profile link or email, and AIBO deletes them from every list here. People in these lists aren't customers, so deleting a customer doesn't remove them.
FB SENDER
Send as your Facebook Page
Collect its existing Messenger clients, review a named audience, then send your campaign.
Audiences and campaigns below belong to the selected Page.
0Saved campaigns
0Messages sent
0Active campaigns
1 · YOUR AUDIENCE
Collect Page clients
The bot collects people who already have a Messenger conversation with your selected Page.
Connect a Facebook Page in Platforms first.
Collects available inbox clients, up to 25,000 per audience. Reaching the limit does not mean every Page client was collected.
THE BOT
AIBO Chrome extension
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Setup & updates
Download AIBO, unzip it, open chrome://extensions, turn on Developer mode, and choose Load unpacked. Select the folder containing manifest.json. Reload AIBO, then connect this Chrome.
If AIBO is already installed, replace the files in that same folder and press Reload in Chrome. Your existing connection is kept. Sign in to Facebook with access to the Page you choose.
2 · YOUR MESSAGE
New FB Sender campaign
Save a draft, review the message and audience, then start the broadcast.
3 · YOUR CAMPAIGNS
Broadcasts
Review drafts, follow delivery progress, and pause the bot whenever you need.
| Campaign | Status | Sent | Skipped | Actions |
|---|
YOUR SAVED AUDIENCES
Page inbox clients
Keep a named audience for each Page. Review clients and exclude anyone before sending.
| Audience | Status | Clients | Actions |
|---|
CLIENT DETAILS
Saved audience
| Client / Inbox ID | Status | Details / Actions |
|---|
New extraction
Who should AIBO collect?
Your lists
Extractions
Privacy
Remove someone from every list
When someone asks to be removed, enter their Instagram username, ID or profile link, and AIBO deletes them from every Instagram list here. People in these lists aren't customers, so deleting a customer doesn't remove them.
SenderPro
Connect your account to start matching.
New match
Choose the IDs to look up
Your lists
Saved matches
PrivacyRemove someone from every match
When someone asks to be removed, enter their Facebook ID, phone number, email or name, and AIBO deletes them from every match list here. People in matches aren't customers, so deleting a customer doesn't remove them.
Business onboarding
Teach your assistant about your business
A guided onboarding, one question at a time.
Not published yet
Answers and rules you taught AIBOFrom Insights: your answers to questions AIBO couldn't answer, and your rules for its replies. Every suggested reply uses them.0
Procedures AIBO followsStep-by-step instructions for situations that come up again and again, such as a customer sending a payment receipt. AIBO follows the steps in its replies and takes the actions you choose.0
Documents and filesUpload catalogs, course outlines or policies. Approved files support your journey answers.0
Approved answers
Add knowledge
Knowledge library
Documents and facts
Current position
Full pipeline
0 leads shownStage changes and new leads use your time zone's calendar days.
Queue
Customers waiting on you
AI auto-replies
What AIBO may send by itself
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Runtime
Operational health
- Database
- —
- Backups
- CheckingNightly copy to storage outside the server
- Telegram webhook
- —Waiting for public route check
- AI budget
- —
- Pending draft jobs
- —
- Uncertain deliveries
- —
Webhook
Telegram connection
- Public base
- Checking
- Webhook route
- —
- Last inbound
- —
Safety
Supervision controls
- Bot token encrypted server-side
- Webhook secret verified before storage
- Replies need a person unless you allow AI auto-replies
- AI changes require explicit approval
Account
Your sign-in
This device stays signed in for 30 days after your last visit, even when AIBO is updated. Sign out on any computer you share with others.
Workspace
Appearance
Tune the workspace to the way you prefer to work. Your choices stay on this browser.